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horseshoe coupon problems

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actionslide	horseshoe coupon problems		Lead	[-]
Registered User Posts: 23 09/22/2008 14:43	Tags : None I got an offer today for two free nights starting Oct 1. so i called gave them the code they said they could not find the offer but would be glad to book me using my comp points i already have the nights booked at the veranda. so why do they send these coupons and not honor them.
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Dylanfreak		#1	[url]	[-]
Registered User Posts: 478 09/23/2008 07:10	Call them again and just try booking the room like you did the first time
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Jen Tom		#2	[url]	[-]
Registered User Posts: 3354 09/23/2008 12:29 admin	Also try online. www.harrahs.com
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actionslide		#3	[url]	[-]
Registered User Posts: 23 09/23/2008 15:02	It has not shown up on my harrahs offers yet i wonder how long it will . i booked the veranda because it was free and in my offers on line. they sent me a $140.00 voucher i hope that will work even if the the offer for the rooms is no good.
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nostresshere		#4	[url]	[-]
Registered User Posts: 419 09/23/2008 15:38	First, always go to Harrahs.com and try for free room. You may often find one WITHOUT the coupon code. Next, when they say they are booking a room using comp points, you need to ask HOW MANY points they will charge you. But then again, if they are giving you a free room based on your PLAY, then noting will come off your comp points, also known as Reward Credits. Cash vouchers are totally separate from room offers in their systems. I have never, ever heard of anyone having a problem using a cash coupon. Okay. sometimes the machines do not like them due to the paper they are printed on. The cage will take them for you.
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actionslide		#5	[url]	[-]
Registered User Posts: 23 09/24/2008 15:43	Thanks everyone it took a bit for it to sink in on going to the harrahs site and booking. i kept going there to my offers instead of the main site. I put in where i wanted to stay and it worked great i just had to cancel the other booking first..
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